How we do, what we do.

spotting activities.

We create clarity around the business of technology,  how value is produced and how it is consumed. This shared picture of the IT production model and business demand is the starting point for technology steering, the way of driving efficiency and better strategic decisions.

creating links.

We connect the dots along the value chain, across IT, corporate functions and the business that often spans multiple organisations and legal entities. A coherent service model at the core links structures with roles and responsibilities, showing how products, services and projects come together to create enterprise value.

inspiring action.

We use ServiceNow as the core platform for tech steering actions, workflows and underlying data. This lets us drive change and transformation into everyday work, reaching leaders and employees with the same technology, from steering cockpits to operational processes, enhanced by automation and AI.

creating value.

The result is sustained value creation: greater efficiency in technology, optimised value for the business and an organisation that embraces transformation and innovation.

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Why we do,
what we do.

We make ServiceNow the number one platform for Tech Steering & Transformation.

We use our ITFM and TBM power, ServiceNow expertise and our own products and AI agents to turn ServiceNow into the cockpit for CIOs and CFOs, where they see where tech costs go, what value they create, and how fast they transform to new ways of working.

With this, we help our clients to uplevel their ServiceNow platform value far beyond ticketing. We help them steer technology better than the competition, with clarity, control, and the confidence to make bold decisions.

What we do.
Our main services.

#1
Technology Steering & Transformation Advisory

TBM-based tech steering for CIOs/CFOs: transparency on cost, value and demand, plus a guided maturity journey.   


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#2
sfinx – the ITFM solution on ServiceNow

Our flagship ITFM service and product, built from 20 years of TBM and ITFM experience. We kept what works and cut what doesn’t, so clients get ITFM live in 3–6 months. sfinx is the foundation for a growing portfolio of products, accelerators and AI agents that push tech Steering further.


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#3
Service & Cost Model Design - TBM + CSDM

TBM +CSDM-aligned service models - standards we actively shape in collaboration with ServiceNow and the TBM Council, connecting portfolios, finance, CMDB/assets and operations, and integrating with the ERP.


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#4
ServiceNow Delivery for Tech Steering - ITFM, SPM, EA, FinOps

We implement and govern ServiceNow capabilities for end-to-end tech steering across finance, portfolio, architecture and cloud cost.


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#5
Strategic Technology Cost Transformation

Cut waste and fund value: optimise the IT production model and improve demand + investment decisions with the business.


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#6
TBM Executive Education

TBM Council training partner in Europe: practical TBM/ITFM education for senior IT + Finance leaders.